State Farm® Insurance Agent Steve Rider
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Belinda Cardwell
October 1, 2026
"Very helpful and professional. Explained my options and what coverage I get. Very happy with State Farm."
Paul Scott
September 28, 2026
"This Agency has been saving me money for over 30 years when I switched to State Farm. Over past 2 years, I bought an out of state used car, a new car, an RV, and a new build house - each transaction was handled by the Rider Agency with efficiently, promptly, inexpensively, with follow up on each policy change. Not only that, but they always answer the phone, call you back, and email you to work the process...no kidding. Paul Scott Esq."
"Thank you, Paul, for sharing your experience with us! I'm happy to hear that we've been able to support you through all your recent purchases and policy changes. It's great to know our team's efficiency and communication have made a positive impact!"
Michele Jones
September 25, 2026
"I enjoyed working with him because he was patient with me and very kind."
"Thank you, Michele! I'm happy to hear that you had a positive experience working with us. Patience and kindness are important to us, and I'm glad it made a difference for you. We're always here if you need anything else!"
MJ Forbes
September 23, 2026
"My experience with Steve’s team was fantastic. The team is very professional and work as a team to assist their clients. I will definitely be reaching out again for my insurance needs."
"Thank you, MJ Forbes! I'm happy to hear that you had a fantastic experience with our team. We strive to work together professionally to meet your needs, and it's great to know you'll be reaching out again. We're always here to help with your insurance needs!"
Roy
September 16, 2026
"Katie and Julyssa were very helpful"
"Thank you, Roy! I'm happy to know that our team was able to help you out. We appreciate your feedback and are here if you need anything else!"
Megan Secard
September 11, 2026
"Julyssa from State Farm was very helpful when updating our renter’s insurance! Her friendliness and efficiency turned a stressful situation into a breeze, and resolved our problem in just a couple of minutes. Thanks Julyssa!"
"Thank you, Megan! I'm happy to hear that our team made updating your insurance a smooth experience. We always aim to provide friendly and efficient service. Let us know if we can help with anything else!"
Hamza Jundi
September 4, 2026
"Julyssa provided exceptional service. She was highly professional, answered all my questions, and made the whole process seamless."
"Thank you, Hamza! I'm happy to hear that we provided you with exceptional service and made everything go smoothly. We always aim to make the process as easy as possible for our customers. Feel free to reach out if you need anything else!"
Leslie Tilton
August 28, 2026
"Samantha quickly and efficiently handled the addition of a new car to my policy. She gave me good advice regarding deductibles and other questions I had and was able to give me the quote immediately. Within minutes of our call I also had a new ID card to prove coverage. I appreciate her professionalism and help!"
"Leslie, thank you for your review! I’m glad Samantha made adding your new car easy, answered your questions, and got everything you needed without delay. Don’t hesitate to reach out if you need anything else!"
Nick Neitz
August 20, 2026
"Having an awful experience, zero communication, get told I’ll get a call back in 15 mins and just don’t get a call back. They’ll call you at 8pm and later despite it being a note on your account to not call after 5pm. 0/10 if I could give it a 0 star I would"
"We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it is when follow-up does not happen as expected. Our office closes at 5 PM, and we also have notes on accounts regarding preferred contact times, which should be followed consistently.
We take communication and scheduling preferences seriously, and we will be reviewing this internally to ensure better follow-through moving forward. If you’re open to it, we’d appreciate the opportunity to connect directly and address your concerns further."
Devin Neer
August 14, 2026
"Always nice people, very willing to help."
"Thank you, Devin! I'm happy to hear that you find our team friendly and helpful. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
maxine robinson
August 6, 2026
"Steve was knowledgeable about all tge products."
"Thank you for your review, Maxine. I'm happy to hear that you found the information about our products helpful. We're here to make sure you have everything you need. Feel free to reach out if you need anything else!"
hakeem johnson
August 6, 2026
"Great way of explaining everything and made the process very smooth and inviting."
"Thank you for your review, Hakeem! I'm glad to hear that you found the explanation clear and the process smooth and welcoming. We always aim to make things as straightforward as possible. Let us know if we can help with anything else!"
Breanna Dixon
July 2, 2026
"I can’t say enough great things about Justice at Steve Ryder State Farm! She is absolutely amazing to work with. Every single time I have a question (sometimes I have dumb questions) or need help, she’s the first one to call me back, and she always takes the time to make sure everything is handled quickly and correctly. She has been a blessing since we moved here from Georgia .
It’s so refreshing to work with someone who is consistently kind, knowledgeable, and genuinely cares about her customers. She goes above and beyond to provide outstanding customer service, and I always feel valued and taken care of.
If you’re looking for an insurance agency that truly puts its customers first, I highly recommend Steve Ryder State Farm....and definitely ask for Justice! She is an incredible asset to that team, and I truly appreciate everything she has done for our family.
Side note: For her supervisor: Please look into a pay increase for her. You won't find another one like her. Please don't lose your strong talent!
Breanna Dixon"
"Thank you, Breanna! I'm really happy to hear about your positive experience with Justice. It's wonderful to know she has been such a great help to you and your family since your move. We truly value her dedication and the exceptional service she provides. Your feedback means a lot to us, and we'll be sure to pass along your kind words to her. We're always here if you need anything else!"
Lauren Kleven
June 29, 2026
"We moved from out of state. I called and talked to Noah in advance of our move with many questions about a few different insurance policies we were interested. Noah provided be excellent service and education about various aspects of our policies, he followed up with me later on the timeline we discussed to get us started. It was all really seamless. It was easy to communicate with Noah via phone and email. Thanks for all your help!"
"Hey, Lauren! I'm happy to hear that Noah was able to assist you with your insurance needs and make your transition seamless. We strive to provide excellent service and communication, and it's great to know we met your expectations. We're always here if you need anything else!"
Robin Watkins
June 24, 2026
"Everyone is so nice I have been State Farm since my first car & I am not going anywhere anytime soon, they work to find every kind of discount they can and they’re very pleasant group of people, they really do care about me and my family!!!!! Thank you so very much Robin Watkins a loyal State Farm member"
"Robin, thank you for taking the time to leave us a review! I'm glad to know you've had such a positive experience with our office and that we've been able to find discounts that suit you and your family. Your loyalty means a lot to us, and we're always here to help. So glad you're part of our State Farm family."
Ethan Kirk
June 11, 2026
"Jessica was extremely helpful in setting up my car insurance. She took the time to explain my coverage options, answered all of my questions, and made sure I received the best policy and rate for my needs. Her professionalism, knowledge, and excellent customer service made the entire process easy"
"Thank you, Ethan! I'm really happy to hear that Jessica was able to assist you so effectively with your car insurance. It's great to know that her professionalism and knowledge made the process easy for you. We're always here to help if you need anything else!"
Sam Evans
June 8, 2026
"Great service"
"Hey, Sam! Thank you for taking a moment to leave a review. We’re happy to hear you received great service with your auto coverage, and we appreciate you choosing our office. If you’re ever in the area, feel free to stop by or give us a call."
Terry Highfield
May 28, 2026
"Awesome agency with great people! Check them out and get a quote today!"
"Thank you, Terry! I'm really happy to hear you had such a positive experience with our team. We strive to provide the best service possible. Let us know if we can help with anything else!"
Ahmad Shekib Mostaghni
May 25, 2026
"Extremely disappointing experience with this State Farm office. I decided to cancel my policy because of repeated poor customer service, and my final interaction confirmed I made the right decision. When I called to cancel one day before my next payment, I simply wanted confirmation of my exact paid coverage end date so I could choose the correct cancellation date and avoid unnecessary charges. Instead of giving a clear answer, the representative (Justice) kept avoiding the question and pushed me to choose a cancellation date without clarifying whether I would be charged for another month. It felt very frustrating and unhelpful.
I clearly explained that I was ending my relationship with State Farm completely because I was fed up with the experience, yet I am now receiving a bill for renters insurance that I believed was included in the cancellation. This lack of transparency and communication is unacceptable. Customers deserve clear answers, not confusion when dealing with billing and cancellations."
"We’re sorry to hear about your experience and understand how frustrating confusion around billing, cancellation timing, and policy details can be. It’s clear there were miscommunications during the process, and we regret that the interaction left you feeling uncertain and dissatisfied. We appreciate you sharing your feedback, as it helps bring attention to situations where expectations may not have aligned. We wish you all the best moving forward."
tricia love
May 22, 2026
"It was a true pleasure speaking with you, Samantha Walters concerning our Rental Property Insurance. Your exceptional knowledge, responsiveness, and thoroughness were truly remarkable. Your level of care and professionalism is certainly appreciated. It is evident that you are a part of a team built on strong ethics, authenticity, and integrity, which is reflected in every interaction. Thank you for providing such a seamless and positive experience. We genuinely value your efforts and whole heartedly recommend Steve Rider's agency.
With our best regards,
Daren & LeTricia Love Fields"
"Thank you, Daren & LeTricia, for such a thoughtful review! I'm so happy to hear that Samantha provided you with exceptional service for your Insurance. We take pride in our team's dedication to professionalism and integrity, and it's wonderful to know that it shines through in our interactions. We truly appreciate your recommendation and support. Don't hesitate to reach out if you need anything!"
Jack Demmings
May 22, 2026
"Everett was very helpful and clear about my policy."
"Hey Jack, thank you for taking the time to leave us a review! I'm glad to hear that Everett was able to assist you with your policy. We always aim to provide clear and helpful service. Feel free to reach out if you need anything else!"
got keys locksmithing LLC
April 30, 2026
"Awesome service, thru so small convo they can help you find the right insurance for your needs. Thank you Everette as well the whole team!"
"Thank you! I'm happy to hear that Everett and the team were able to assist you in finding the right insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Ismael 123
April 22, 2026
"Adam was very diligent and helpful thank you for setting up my policy much appreciated!"
"Thank you, Ismael! I'm happy to hear that Adam was diligent and helpful in setting up your policy. We appreciate your feedback and are here to assist with any future needs. Thanks for choosing us!"
Aaron Marlow
April 17, 2026
"Very nice and professional guy. Definitely like doing business with him. Also great rates for any insurance you need....he will take great care of you and make you feel like family. Again great prices after I checked over 15 insurance companies he had the lowest quote for what I needed. Thanks alot Steve I really appreciate you."
"Thank you, Aaron! I'm happy to hear that you feel well taken care of and that our rates worked out for you. It's wonderful to know you feel like family with us. If you ever need anything else, just let us know!"
Deanna Butler
April 15, 2026
"I worked with State Farm Insurance on a new home purchase. Rebekah Meyers ansered promptly on a holiday week, was helpful, responsive and informative. I appreciated the prompt service because I had time sensitive needs."
"Thank you, Deanna, for your review! We're delighted to hear that you had a positive experience working with Brady Schmitt from State Farm Insurance on your new home purchase. We're glad that he was helpful, responsive, and informative, ensuring that your time-sensitive needs were met promptly. We'll make sure to pass along your appreciation to Brady for his exceptional service. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing State Farm Insurance, and we wish you all the best in your new home! -Steve"